DeLonghi Coffeemaker EC860 User Manual

De’Longhi Appliances  
via Seitz, 47  
31100 Treviso Italia  
C
C1  
C4  
C2 CLEAN  
C3  
C5  
D
D2  
D3  
D4  
D5  
D6  
D1  
D7  
D8  
D9  
D10  
2
A
A1  
A14  
B
A2  
A5  
A6  
A3  
A4  
A7  
A13  
A12  
A11  
A8  
A10  
A9  
B2  
B4  
B6  
B8  
B
B1  
B3  
B5  
B7  
B9  
B10  
B12  
B11  
3
17 OZ /  
0.5 L  
1
2
3
4
5
9
6
7
8
1
10  
11  
2
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
4
CLEAN  
23  
24  
28  
25  
22  
27  
26  
29  
30  
32  
31  
5
Safety warnings  
Symbols used in these instructions  
The important recommendations have these symbols. These  
warnings must be followed.  
Attention:  
Keep the packaging material (plastic bags, expanded  
polystyrene) out of the reach of children.  
Danger!  
Attention:  
Failure to comply can be or is the cause of injury due to life-  
Do not allow the appliance to be used by persons (including  
children)withreducedpsycho-physical-sensorialcapacitiesor  
that have insufficient experience and knowledge, unless they  
are carefully monitored and trained by a person responsible  
for their safety. Watch children, do not let them play with the  
appliance.  
threatening electric shocks.  
Attention!  
Failure to comply can be or is cause of injury or damage to the  
appliance.  
Scalding hazard!  
Failure to comply can be or is the cause of scalding or burns.  
Scalding hazard!  
This appliance produces hot water and steam may form  
during operation.  
Pay attention not to come into contact with hot water sprays  
or steam.  
Please note:  
This symbol highlights recommendations and important  
information for the user.  
Fundamental warnings regarding safety  
Donottouchthecupholderwhentheapplianceisonbecause  
it can get.  
Danger!  
As the appliance operates using electric current, electric  
Complying with intended use  
shocks can not be excluded.  
Therefore, follow the safety recommendations given:  
This appliance is manufactured for the preparation of coffee  
and to heat beverages.  
Donottouchtheappliancewhenyouhavewethandsor  
feet.  
This appliance is intended exclusively for domestic use. It is  
not intended for the use in:  
Do not touch the plug with wet hands.  
Make sure that the socket used can always be easily  
reached, so that the plug can be removed when  
required.  
Remove the plug from the socket by pulling directly on  
theplugitself. Donotpullthecableasdamagecouldbe  
caused.  
Remove the plug from the socket to disconnect the  
appliance completely.  
Do not attempt to repair the appliance if it should  
breakdown.  
rooms used as kitchens for personnel in shops, offices  
and other work areas  
farm holidays  
hotels, motels and other reception structures  
guest houses  
Any other use must be considered improper and therefore  
dangerous. The manufacturer is not liable for damage  
deriving from improper use of the appliance.  
Switch the appliance off, remove the plug from the  
socket and contact the After-Sales Technical Assistance.  
If the plug or power supply cable are damaged, have  
them replaced exclusively by the De’Longhi After-Sales  
Service, in order to avoid risks  
Duringcleaning,neverimmersethemachineinwater:it  
is an electric appliance.  
Before performing any cleaning operations to the  
external parts of the appliance, switch the machine off,  
remove the plug from the socket and let the machine  
cool down.  
6
Functioning lights  
en  
Lights  
Operation  
Meaning of lights  
Turn on from general ON/OFF switch, at The appliance performs a self-test,  
the back of the appliance.  
signalled by the sequential flashing of  
lights.  
The appliance is on: no accessory is  
connected to coupling A2.  
The appliance is heating up to make  
coffee: when the 1 or 2 cup lights stop  
flashing, the appliance has reached the  
ideal temperature to deliver coffee.  
The appliance is on: the hot water spout The appliance is heating up to make  
D7 is connected to coupling A2.  
coffee or to deliver hot water: when the  
1 or 2 cup lights and the hot water spout  
light stop flashing, the appliance has  
reached the ideal temperature to deliver  
coffee or hot water.  
The appliance is on: the milk container C The appliance is heating up to make  
is connected to coupling A2.  
coffee, cappuccino or latte macchiato:  
when the 1 or 2 cup lights, the  
cappuccino and latte macchiato lights  
stop flashing, the appliance has reached  
ideal temperature to deliver coffee or  
cappuccino or latte macchiato.  
The appliance has been unused for 75  
minutes for the ON/STAND-BY button  
has been pressed.  
The appliance is in STAND-BY: to switch it  
back on, press the  
button.  
The time interval before stand-by is  
adjustable: see section “Adjust Stand-by  
interval.  
The water tank is empty or the appliance See section “ Troubleshooting.”(page  
cannot deliver. 15).  
7
Description  
en  
Description of appliance  
(page 3 - A )  
D7. Removable water/steam spout  
D8. Reactive strip to detect water hardness  
(Total hardness test)  
A1. Cup holder/Warming plate  
A2. Water spout/milk container coupling  
A3. General ON/OFF switch  
A4. Power supply cable socket  
A5. Boiler outlet/Infusion assembly  
A6. Water tank seat  
A7. Water tank lid  
A8. Water tank with seat for water filter  
A9. Water refill indicator  
D9. Descaler  
D10. Water softener filter  
Instructions for use  
Read these instructions carefully before using the appliance.  
Failure to respect these instructions may result in personal  
injury or damage to the appliance.  
The manufacturer is not liable for damage as a result of failure  
to comply with these user instructions.  
A10. Drip tray  
A11. Indicator for drip tray maximum water level  
A12. Cup tray  
A13. Sliding tray for long coffee/latte macchiato glass  
A14. Cup warmer button  
Please note:  
Keep these instructions. If the appliance should be transferred  
to other persons, these instructions must accompany it.  
Checking the appliance  
Description of control panel (B)  
(page 3 - B)  
B1. ON/Stand-by Button  
B2. ON/Stand-by Light  
B3. 1 cup button  
B4. 1 cup /“temperature OK”light  
B5. 2 cups button  
B6. 2 cups/“temperature OK”light  
B7. Hot water button  
After the packaging has been removed, check the integrity of  
the appliance and the presence of all accessories. Do not use  
the appliance if it is visibly damaged. Contact the Customer  
Experience.  
Installing the appliance  
Attention!  
The following safety measures must be complied with when  
installing the appliance:  
B8. Hot water light  
The appliance could be damaged by water infiltration.  
Do not position the appliance near water faucets or sinks.  
The appliance could be damaged if the water it contains  
freezes.  
Do not install the appliance in a room where the  
temperature can fall below freezing point.  
Positionthepowersupplycableinawaythatitcannotbe  
damaged by sharp edges or by contact with hot surfaces  
(e.g. electric stoves, cooking surfaces, or gas burners).  
B9. Hot milk/cappuccino button  
B10. Hot milk/cappuccino/“temperature OK”light  
B11. Hot milk/latte macchiato button  
B12. Hot milk/latte macchiato/“temperature OK”light  
Milk container description  
(page 2 - C)  
C1. Milk frother lid with froth regulator  
C2. CLEAN button  
C3. Milk SpoutTube  
Connecting the appliance  
C4. Milk intake tube  
C5. Milk container  
Attention!  
Make sure that the electric mains voltage corresponds with  
that indicated on the data plate on the base of the appliance.  
Insert the power supply cable connector in the socket on the  
backof the appliance (fig. 1); then insertthe plug in the power  
outlet. Check that the mains power supply voltage corresponds  
to the value indicated on the rating plate on the bottom of the  
appliance. If the power socket does not match the plug on the  
appliance, have the socket replaced with a suitable type by a  
qualified professional.  
Description of accessories  
(page 2 - D)  
D1. Filter-holder cup  
D2. 1 coffee crema filter  
D3. 2 coffee crema filter  
D4. ESE pod crema filter  
D5. Power supply cable (removable)  
D6. Tamper/dispenser measure  
8
Instructions for use  
en  
Activation of the water filter and filling of the water  
tank  
programming menu, press button  
again.  
Setting the temperature  
Remove the filter from the packaging and rinse it with  
about 17 OZ / 0.5 L of running water (fig. 2).  
Turn the calendar disc (see fig. 3) until the following 2  
months of use are displayed.  
To modify the temperature (low, medium, high) of the water  
used to make the coffee, proceed as follows:  
1. Access the programming menu;  
2. Keep button  
pressed until the lights relative to the  
Please note  
wanted temperature turn-on (see chart below).  
the filter has a two month duration if the appliance is used  
normally, whereas if the machine remains unused with the  
filter installed, it has a maximum 3 month duration.  
3. When the lights relative to the wanted temperature turn-  
on, release the button.  
4. Press  
to turn the appliance off (stand-by).  
Remove the water tank and fill it with fresh water (do not  
exceed the MAX line) (fig. 4).  
Completely dip the filter in the water, tilting it to enable  
air bubbles to come out (fig. 5).  
Insertthelterintheappropriateseat(fig.6),pressdown  
and close the tank with the lid.  
Place the tank back into the machine (Ensure the water  
level is not over the MAX line) (fig. 7).  
Adjust Stand-by  
The machine is pre-set to switch to stand-by after 75 minutes  
of non-use. This time interval can be modified so that the  
appliance switches off after 15 minutes or after 3 hours.  
Proceed as follows:  
1. Access the programming menu;  
2. Keep the  
button pressed until the lights relative to  
The filter is now activated and the machine can be used.  
the desired stand-by interval turn-on(see chart below).  
3. When the lights relative to the wanted stand-by interval  
turn-on, release the button.  
Appliance first use  
Turn the appliance on by pressing the I/O main switch  
A3 at rear in pos. I: the appliance performs a self-test,  
signalled by the sequential flashing of the lights.  
Once the self-test is completed, the“hot water spout”light  
B8 flashes while the others turn-off: the appliance signals  
it is necessary to insert the hot water spout (fig. 8).  
Place a container underneath the spout with minimum  
capacity of 100 ml (fig. 9).  
4. Press  
to turn the appliance off (stand-by).  
“Setting temperature” and “Adjust Stand-by” chart  
Temperature  
Corresponding lights Stand-by after  
15 minutes  
Low  
Press the “hot waterbutton  
: delivery starts and  
interrupts automatically.  
Medium  
High  
75 minutes  
3 hours  
The coffee and water spout lights flash to indicate the  
appliance is reaching temperature: when the lights stop  
flashing and remain permanently on, the appliance is  
ready for use.  
Please note: upon first use  
If lights  
again.  
and  
flash, press the  
button  
Upon first use, it is necessary to make 4-5 coffees or  
4-5 cappuccinos before the machine gives a satisfying  
results.  
Set the water hardness  
The lights signaling the need to descale the appliance, after  
a pre-set period of operation depends on the hardness of the  
water. It is possible to program the machine according to the  
actual water hardness in use in the area, thus making descaling  
less frequent. Proceed as follows:  
Settings of the programming menu  
To access the programming menu, ensure the appliance is  
in stand-by, simultaneously press buttons  
and  
until the ON/Stand-by (B2) light flashes: the appliance is in  
programming mode. Set the machine as wanted; to exit the  
1. Remove the provided reactive strip “TOTAL HARDNESS  
TEST”from its packaging.  
9
Instructions for use  
en  
To prepare one coffee, fill the filter with one level  
measuring spoon of ground coffee, about 0.24 oz./7 gr  
(fig. 11). If you wish to prepare two cups of coffee, fill  
the filter with two less-than-level measuring spoons  
of ground coffee (about 0.48 oz./7+7 gr.). Fill the filter  
a little at a time to prevent the ground coffee from  
overflowing.  
2. Completely dip the strip into a glass of water for one  
second.  
3. Remove the strip from the water and shake it slightly.  
After about one minute 1, 2, 3 or 4 red squares form,  
depending on the hardness of the water (4 red squares =  
very hard water).  
4. Access the programming menu.  
5. Once obtained the result of the strip, keep the“hot water”  
button pressed until the lights turn-on, as in  
following table:  
Attention:  
For correct use, before filling the filter with ground coffee  
always make sure there is no residual coffee from the previous  
infusion in the filter.  
Distribute the ground coffee evenly and press it lightly  
using the coffee tamper (fig. 12). Pressing the ground  
coffee is very important to obtain a good espresso. If  
excessively pressed, the coffee will slowly leak and it will  
be stronger. Whereas, if slightly pressed, the coffee will  
come out too quickly and will be light.  
Removeanyexcesscoffeefromtherimofthelter-holder  
and attach it to the machine: for correct attachment,  
align the filter-holder handle to symbol  
OPEN (fig.  
13), attach the filter-holder and turn handle to the right,  
until aligned to position CLOSE (fig. 14).  
Position the cup or cups under the filter-holder spouts  
(fig. 15). It is advised to heat the cups before making the  
coffee, rinsing them with hot water.  
Ensure the lights relative to the coffee buttons are on,  
press the coffee buttons (  
or  
): the appliance  
proceeds and interrupts automatically.  
5. When the lights relative to the detected water hardness  
turn-on, release the button.  
How to prepare espresso using pods  
6. Press  
button to turn the appliance off (stand-by).  
Please note:  
use pods that comply with the ESE Standard: this will be  
indicated on the packaging by the following mark.  
Please note:  
If the water filter is correctly used, set the machine on to a  
lower hardness level compared to that detected by the reactive  
strip.  
The ESE Standard is a system accepted by  
leading coffee pod manufacturers and allows  
espresso coffee to be made simply and  
without mess.  
ON/OFF and stand-by  
Whenthemainswitchisinpos. I, turntheapplianceonandoff  
(stand-by) by pressing the  
button.  
Insert the filter for pods coffee (D4  
holder (fig. 10).  
) in the filter-  
The appliance automatically turns off (stand-by) after 75  
minutes of non-use: to change the non-use time, refer to  
paragraph “Adjust stand-by.  
Insert the pod, centering it as close as possible on the  
filter (fig. 16). Always follow the instructions of the pod  
pack for correct positioning of the pod in the filter.  
Attach the filter-holder to the machine: for correct  
attachment, alignthelter-holderhandletosymbol  
OPEN (fig. 13), attach the filter-holder and turn handle to  
the right, until aligned to position CLOSE (fig. 14).  
How to prepare espresso using ground coffee  
Insert the filter for ground coffee (D2 or D3) in the filter-  
holder (fig. 10). Use the filter  
one coffee or the filter  
coffees.  
if wanting to make  
if wanting to make 2  
10  
Instructions for use  
exceedingthemaximumof0.5l(fig. 18). Rememberthat  
every notch on the side of the container corresponds to  
100 ml of milk.  
en  
Position the cup under the filter-holder spouts. It is  
advised to heat the cup before making the coffee, rinsing  
it with hot water.  
Ensure the lights relative to the coffee buttons are on,  
Please note!  
press the coffee button  
:
the appliance proceeds  
For a more dense and homogenous froth, It is  
recommendedtouseskimmilkatrefrigeratortemperature  
(about 41° F / 5° C).  
and interrupts automatically.  
Please note:  
While the machine is preparing the coffee, it can be  
stopped at any time by pressing the previously pressed  
coffee button.  
Once delivery is completed, if you would like to to increase  
the amount of coffee inside the cup, keep the previously  
pressed coffee button pressed (within 3 seconds) of delivery.  
Turn the handle from right to left to release the filter-  
holder.  
3. Make sure the milk intake tube is correctly inserted in the  
bottom of the milk container lid (fig. 19).  
4. Place the lid on the milk container.  
5. Remove the hot water spout from the nozzle by pushing  
the button (fig. 20).  
6. Attach by inserting the container to the nozzle (fig. 21).  
7. Set-up the machine to make coffee (see “how to prepare  
espresso”pg. 10).  
8. Place the cup for cappuccino or the glass for Latte  
Macchiato under the coffee spout and adjust the milk  
spout (fig. 22). If using tall cups or glasses, reposition the  
cup-holder, as shown in fig. 23).  
Scalding hazard!  
To avoid sprays, never release the filter-holder while the  
machine is delivering and wait a few seconds after delivery.  
9. Vary the froth regulator depending on the amount of  
froth wanted and type of milk used (fig. 24).  
Program the amount of coffee in the cup  
The machine has been set by default to deliver standard  
amounts of coffee. If you would like to amend to amend these  
quantities, proceed as follows:  
To prepare the Cappuccino: press button  
.
To prepare the latte macchiato: press button  
.
1. Place a cup under the coffee spout.  
9. After having delivered the frothed milk, the machine  
automatically prepares the coffee.  
2. Keep the button to be programmed (  
pressed. The machine starts delivering coffee.  
or  
)
Please note!  
3. As soon as the wanted amount of coffee in cup is reached,  
release the button: delivery stops.  
The machine is now re-programmed according to the new  
amount.  
For a hotter cappuccino, it is advised to press the CLEAN  
button to heat the ducts of the milk frother device (see  
successive paragraph).  
To prepare the cappuccino or the latte macchiato, the  
appliance performs 2 deliveries: first the milk and  
subsequently the coffee. If you would like to interrupt the  
delivery in progress, press the previously pressed button.  
Once delivery is completed, if wanting to increase the  
amount of milk or coffee inside the cup, keep the button  
(within a few seconds) relative to the preparation in  
progress pressed.  
Warmer cup (fig. 32)  
The warmer cup can be switched on by pushing the  
but-  
ton: leave the cups on the appliance as long as they are warm.  
This is useful to have warmer coffee.  
Important!  
When the appliance turns to low power function or stand-by  
the cup warmer is still on until you don’t press the button to  
switch it off. Pay attention not to touch it as it is hot.  
Do not leave the milk container out of the refrigerator for  
too long: the higher the milk temperature (41° F / 5°C is  
ideal), the poorer the quality of the froth.  
How to prepare milk-based drinks  
To avoid milk with poor froth or large bubbles, always clean the  
lid of the milk and the hot water nozzle as described in thecle-  
aning the milk container”at page 13.  
1. Remove the lid (fig. 17);  
2. Fill the milk container with sufficient amount of milk, not  
Cleaning the milk frother device using the CLEAN button  
After every use of the milk functions, perform cleaning to  
eliminate the milk residues as follows:  
1. Leavethemilkcontainerinsertedinthemachine(itisnot  
necessary to empty the milk container);  
11  
Instructions for use  
en  
2. Place a cup or other container under the milk spout tube.  
3. Keep the “CLEAN” button (fig. 25) pressed: lights  
2. Keep the  
button pressed.  
3. When the hot water in the cup reaches the required level,  
release the button. Programming is confirmed by the  
lights flashing for three seconds.  
The machine is now re-programmed according to the new  
amount.  
and  
flash. When the lights stop flashing and the  
appliance goes back to ready for use, release the “CLEAN”  
button: the steam cleans the circuits inside the milk  
frother.  
Program the amount of coffee and milk in the cup for  
cappuccino or milk  
The machine has been set by default to deliver standard amounts  
of coffee and milk. If you would like to amend these quantities,  
proceed as follows:  
1. Place a cup under the coffee spouts and the milk spout  
tube.  
2. Press the button relative to the preparation with milk to  
be programmed and keep it pressed. After a few seconds,  
the machine starts delivering the milk.  
Delivering steam  
1. Check the hot water spout is correctly attached (fig. 8).  
2. Fill a container with the liquid to be heated/frothed and  
immerse the water/steam spout into the liquid.  
3. Press twice the  
button(B7):therelativelightashes  
and the appliance starts steam delivery.  
4. When the required temperature is obtained, interrupt  
steam delivery by pressing the button again. (You should  
not discharge steam for more than 3 minutes at a time).  
3. Once the required quantity of milk has been delivered into  
the cup, release the button; milk delivery stops.  
4. Program the amount of coffee into the cup as for the  
amount of milk.  
5. Programming is confirmed by the lights flashing for 3  
seconds.  
Important!  
Always stop steam delivery before extracting the container  
containing the liquid to avoid burns from splashes.  
Cleaning the water spout after use  
Always clean the spout after use to avoid the build-up of milk  
residues and prevent the spout from clogging.  
The machine is now re-programmed according to the new  
amounts of milk and coffee.  
1. Place a container under the cappuccino maker and press  
the  
button to deliver a little water (fig. 3).  
Preparing the hot water and steam  
Stop the flow of water by pressing the  
again.  
button  
Scalding hazard!  
2. Wait a few minutes for the cappuccino maker to cool  
down, then extract the hot water spout.  
3. Check the hole is not blocked. If necessary, clean with a  
pin.  
4. Wash all parts of the cappuccino maker thoroughly with a  
sponge and warm water.  
Do not leave the machine unattended when delivering hot  
water. The spout heats up during delivery, therefore, only the  
black part must be held.  
Delivering hot water  
1. Check the hot water spout is correctly attached (fig. 8).  
2. Place a cup under the spout (as near as possible to avoid  
sprays).  
5. Reinsert the water spout.  
3. Press the  
button (B7): the relative light flashes and  
Cleaning  
the appliance starts hot water delivery.  
4. The machine automatically stops delivery.  
Attention!  
Do not use solvents, abrasive detergents or alcohol to  
clean the machine.  
Only the milk container (D) can be washed in the dish  
washer. No other part of the appliance can be washed in  
the dishwasher.  
Do not use metal objects to remove coffee deposits or  
fouling as they might scratch the metal or plastic surfaces.  
Please note!  
To manually interrupt the hot water delivery, press  
button again.  
Programming the amount of water automatically  
delivered  
If you would like to amend the amount of water set by default,  
proceed as follows:  
1. Place a cup under the water spout.  
12  
Instructions for use  
Descaling  
en  
Cleaning the drip tray  
Descale the machine when the light  
control panel. Proceed as follows:  
flashes on the  
Attention!  
The drip tray is equipped with a floating water level indicator  
(red) (A11). As soon as this indicator starts protruding from  
the cup tray, empty the tray and clean it, otherwise the water  
may overflow and damage the machine, and the surrounding  
work-top.  
1. Remove the water filter. Fill the tank with the descaling  
solution obtained by diluting the descaler with water as  
indicated on the descaler pack.  
2. Insert the hot water spout (fig. 8).  
3. Place one container under the boiler outlet and one under  
the hot water spout (fig. 31) and ensure the drip tray is  
empty and correctly inserted.  
1. Remove the drip tray (fig. 26).  
2.  
Remove the cup tray, dispose of the water (fig. 27) and  
clean the tray using a cloth: then re-assemble the drip tray.  
3. Re-insert the drip tray.  
4. Simultaneously press the  
turns on (if the hot water spout has not been  
inserted, the light flashes).  
5. Press the button. Descaling is signaled by the  
and  
buttons: light  
Cleaning the coffee filters  
Regularly clean the coffee filters rinsing them under running  
water. Check that the holes are not blocked. If they are, clean  
them using a pin (fig. 28).  
LED that alternate in sequence. The descaling program  
automatically performs a series of deliveries from the  
boiler outlet and from the hot water spout at intervals, to  
remove the lime scale from inside the coffee machine.  
Cleaning the boiler outlet  
Rinsetheboileroutletevery200coffeesdelivered,bydelivering  
0.5l of water from the boiler outlet (place a cup under the  
boiler outlet and then press either the 1 or 2 cup coffee button  
to deliver a coffee without using coffee powder).  
6. Once the descaling solution is terminated, the light  
turns on to indicate rinsing is necessary.  
7. To eliminate the solution and lime scale residues, rinse the  
tankandllitwithfreshwater(withoutdescaler);empty  
the containers and place them under the boiler outlet and  
hot water spout.  
Cleaning the milk container  
Clean the milk container after each milk preparation, as  
described below:  
8. Press the  
sequence.  
button: rinsing starts and all LEDs flash in  
1. Extract the lid.  
2. Remove the milk spout tube and the intake tube (fig. 29).  
3. Remove the froth regulator by by pulling it out (fig. 30).  
4. Carefully clean all components using hot water and a mild  
detergent. All components can be washed in the  
dishwasher by positioning them on the upper rack  
of the dishwasher. Pay particular attention that milk  
residues do not remain inside the holes and in the groove  
on the narrow part of the froth regulator.  
9. Rinsing stops when the tank is empty: rinse and refill the  
tank.  
10. Light  
turns on: press the relative button: delivery  
starts and interrupts automatically.  
The appliance is now ready for use.  
Repairs to the coffee machine relative to lime scale problems  
are not covered by the warranty if the descaling procedure  
described above is not performed on a regular basis.  
5. Also check that the intake tube and the milk spout tube  
are not obstructed by milk residues.  
6. Re-assemble the froth regulator, the milk spout tube and  
the milk intake tube.  
7. Place the lid on the milk container.  
Replacing the filter  
After two months of duration (see calendar), or if the appliance is  
not used for 3 weeks, replace the filter as described in paragraph  
“Activation of the softener filter and filling of the tank”(page 9).  
13  
Troubleshooting  
Problem  
Possible causes  
Solution  
The device will not switch on  
The power supply cable is not inserted  
correctly  
Check that the power supply cable  
connector is fully inserted in the  
appropriate socket on the back of the  
device; then check that the plug is  
correctly connected to the power outlet  
Espresso coffee does not flow out  
No water in the tank  
Fill the water tank  
The holes in the filter-holder are blocked Clean the holes in the filter-holder spouts  
The espresso boiler outlet is blocked  
Clean as indicated in the “Cleaning the  
boiler outlet”paragraph (page 13)  
Espresso coffee drips from the edges of  
the filter-holder instead of through the  
holes  
The filter-holder is not correctly inserted Attach the filter-holder correctly and  
or is dirty  
handle to the right until aligned to the  
CLOSE position  
The espresso boiler gasket has lost  
elasticity or it is dirty  
Have the espresso boiler gasket replaced  
at a service center  
The holes in the filter-holder spout are  
Clean the holes in the filter holder spouts  
blocked  
The filter-holder does not hook onto the Too much coffee was poured in the filter Use the measure provided and make sure  
device  
to use the correct filter for the type of  
preparation desired.  
Loud pump noise  
The water tank is empty  
Fill the tank  
The tank is inserted incorrectly and the  
valve on the bottom is not open  
Press the tank lightly to open the valve on  
the bottom  
The coffee cream is clear (it flows quickly The ground coffee has not been  
Increase pressing of the ground coffee  
from the spout)  
sufficiently pressed  
Not enough ground coffee  
Increase the amount of ground coffee  
The coffee is not ground finely enough  
Only use coffee ground specifically for  
espresso coffee machines  
Incorrect type of ground coffee  
Change the quality of the ground coffee  
After coffee delivery, the coffee filter re-  
Insert the filter-holder again, then  
mains attached to the boiler outlet  
remove it.  
After the coffee has been prepared, the  
pod or coffee powder remains attached to  
the boiler outlet  
Re-insert the filter-holder, deliver coffee,  
remove the filter-holder.  
14  
Troubleshooting  
en  
Problem  
Possible causes  
Solution  
The coffee cream is dark (it flows slowly The ground coffee is too tightly pressed  
Press the coffee less  
from the spout)  
Large amount of ground coffee  
Decrease the amount of ground coffee  
The espresso boiler outlet is blocked  
Perform cleaning as indicated in the section  
“cleaning the boiler outlet” (page 13)  
The filter is blocked  
Perform cleaning as indicated in in the  
sectioncleaning the filter”(page 13)  
The coffee is too finely ground  
The ground coffee is too fine or is damp  
Only use coffee ground specifically for  
espresso coffee machines  
Only use coffee ground specifically for  
espresso coffee machines and it must not  
be too damp  
Incorrect type of ground coffee  
Change the quality of the ground coffee  
powder  
The milk does not froth when The milk is not cold enough  
making a cappuccino  
Always use milk at refrigerator temperature  
The cursor of the milk frother lid is not in Ensure the cursor is in the froth position  
correct position  
The milk container lid is dirty  
Clean the milk lid as described in the  
section “Cleaning the milk container”  
(page 13)  
The milk contains large  
bubbles and there is little  
froth .  
The spout is dirty.  
Clean as described in the section  
“Cleaning the spout after use.  
The machine does not deliver any drink  
No water in the tank  
Fill the water tank  
and the lights  
a few seconds.  
and  
flash for  
The tank is inserted incorrectly and the  
valve on the bottom is not open  
Press the tank lightly to open the valve on  
the bottom  
Incorrectly installed water filter  
Activate the filter by following the  
indicated procedure  
The ground coffee is too tightly pressed  
The espresso boiler outlet is blocked  
Press the coffee less  
Perform cleaning as indicated in the  
section “cleaning the boiler outlet”  
(page13)  
The filter is blocked  
Perform cleaning as indicated in the  
sectioncleaning the coffee filters”  
The machine does not work and all lights  
flash  
Immediately disconnect the appliance  
and contact an authorized service center  
15  

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